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Start the next chapter of your career at Transreport and help us make travel more accessible for all.

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Global Content Manager

Transreport is searching for a Global Content Manager with experience in both B2B and B2C communication and a talent for engaging a diverse range of stakeholders – from individual end-users to key corporate clients spanning different regions and cultures.

Are you passionate about bringing content to life through compelling storytelling that resonates with diverse audiences? Do you enjoy creating engaging video narratives that captivate stakeholders tailoring content to resonate both personally and professionally worldwide? Are you eager to make a significant impact in making travel accessible to everyone?

If this sounds like you, you may be the perfect person for Transreport’s Global Content Manager role. We are searching for a dynamic and creative individual with a dual focus on B2B and B2C content creation. This role is ideal for someone passionate about deeply understanding our diverse audiences and delivering uniquely engaging content that aligns with our mission to make travel more accessible for everyone.

At Transreport, we are an accessibility-focused global company that values diverse perspectives and lived experiences. As an equal opportunity employer we believe that the insights brought by diverse perspectives enhance and enrich our company culture and drive innovation. As part of our mission to make travel more accessible through innovative technology, we need a Global Content Manager who is passionate about crafting compelling global narratives and storytelling. If this is you, we would love to hear how your vision, passion, and skills can contribute to our journey.

This is a hybrid position; we value both flexible and inclusive working practices.

Join us on an exciting journey and become a member of our growing team.

Location: London, England, United Kingdom (Hybrid)

Responsibilities:

You will be expected to:

Global Content Strategy - Develop a comprehensive strategy that connects with both end-users and businesses across multiple regions, ensuring our content is relevant and impactful in various global markets.
Brand guardianship – take pride in our brand and ensure we maintain the highest standards and consistency across all content and campaigns, both internal and external. Take responsibility for brand education across the organisation. Champion the value of brand and the importance of brand consistency.
Understand who we are and what we do – gain an understanding of what we do and how we help our clients and end-users. Use this knowledge to help shape all messaging copy and content.
Content Creation - Generate a broad spectrum of content types aligning with both our B2B and B2C brands, such as marketing collateral, blogs, e-books, whitepapers, podcasts, video content, and webinars, weaving compelling storytelling into each format to engage audiences and ensuring it reflects global accessibility and travel challenges while engaging audiences.
Design and Visual Content Creation – Utilise design tools like Adobe Creative Suite to produce visually compelling, brand-aligned content. Apply video production and editing skills to create high-quality video content that enhances storytelling and engagement across platforms.
Localisation Collaboration- Work closely with regional teams and external partners to adapt and localise content for different markets, ensuring it resonates with local cultures and meets the needs of specific audiences.
Sales Enablement - Create case studies and internal content to support global sales efforts, helping the sales team build relationships with customers worldwide through localised and culturally adapted material.
SEO Optimisation - Produce content with a conversational yet strategic approach to SEO, making sure our content ranks well for targeted keywords and meets our audience's search intent.
Content Marketing Campaigns - Support with promoting and localising content across both online and offline channels, increasing our global reach and engagement with potential users and customers.
Creative Collaboration - Ensure that all content is visually appealing, brand-consistent, and optimised for engagement and conversion.
Content Performance Reporting - Track and report on global content performance using tools such as Google Analytics, HubSpot and Hootsuite to monitor the effectiveness of organic social campaigns across different regions

Qualifications:

We expect you to have:

A focus on both B2B and B2C content marketing within a global technology driven business - this could be in a pure content role or a broader marketing role with some content marketing.
Lived experience of disability/chronic illness or deep understanding of disability/chronic illness and accessibility barriers.
Understanding of different models of disability and/or a deep understanding on best practices on how to create content that is accessible for diverse audiences.
Ability to engage diverse audiences
Excellent copy writing skills and the ability to communicate at all levels.
Proficiency in design tools like Adobe Creative Suite, along with video creation and editing skills, to enhance visual content creation
Track record in producing a wide variety of content.
Team player attitude
Proficiency in a second language would be highly advantageous, supporting effective communication with diverse, multicultural audiences.

Benefits:

What's in it for you?

Upskilling and training opportunities so you’re staying up to date and explore new skills
A collaborative and inclusive work environment that values diversity and teamwork
Unique policies that value diversity and inclusion, including volunteering policy so you can pursue external interests
Company Pension Scheme matching to help you save for retirement
Private medical insurance after probationary period
Tech & Cycle Scheme
Free Flu jab for you and your family members
20 days paid holidays plus bank holidays and flexible working hours to promote work-life balance

Interview process

Stage 1 – Begin with a 60-minute discovery call with the Marketing manager and Director of Consumer Engagement to explore the role and discuss initial expectations.
Stage 2 – Move on to an in-depth interview with members of the Executive Leadership Team, offering a deeper dive into your experience and alignment with the company’s goals.
Stage 3 – The final step is a 60-minute interview with key managers and team members you’ll collaborate with, focusing on team dynamics and role-specific responsibilities.
Our interviews are taking place remotely via Microsoft Teams. If you are considering applying and need any changes to be made to make this interview more comfortable for you, please do not hesitate to contact us prior to the interview so we can make these adjustments accordingly.

Guaranteed Interview Scheme

We are a disability confident employer and welcome applications from disabled candidates. We recognise that some candidates may require reasonable adjustments during the interview process and are committed to making these adjustments where needed.

Our goal is to create an inclusive and accessible workplace for all, and we value your unique perspective. We offer disabled applicants the option of requesting that their application is considered under the terms of our Guaranteed Interview Scheme (GIS). To be invited to interview or assessment under this scheme, you must show

in your supporting statements that you meet the minimum criteria for the role.
Simply email us the following declaration below to [email protected]
Email subject: DECLARATION - Your Name + [job title]
Email Content: “I consider myself to have a disability as defined above and I would like to apply under the Guaranteed Interview Scheme”

If you do not wish to apply under the GIS, but do require us to make reasonable adjustments at interview, then please let us know what those adjustments will be.

A request under the Guaranteed Interview Scheme does not guarantee you a job. At interview, the best candidate will be offered the post.

We are committed to ensuring accessibility for all candidates. If you require the job description in an alternative format, please don’t hesitate to reach out to us - [email protected].

If you have any questions about the application process, please let us know.

Interested in joining our team?

Please send your cover letter and CV to [email protected]