We are seeking a Senior Product Designer with a minimum of seven years of experience across the double diamond process.
As a Senior Product Designer, you will work with product owners and cross-functional teams to deliver great customer experiences for business and passengers alike.
Transreport Values for Senior Talent
· Innovation and Creativity:
o We value individuals who are not afraid to think outside the box and propose novel solutions to improve the passenger experience. Senior talent should lead by example, fostering an environment where innovative ideas are encouraged and rewarded.
· Collaboration and Teamwork:
o Our success is built on the collective efforts of our team. Senior members must excel in working collaboratively across departments and borders, demonstrating strong leadership in team settings to achieve common goals.
· Customer-Centric Mindset:
o Putting the customer’s experience and needs at the forefront of our decision-making process is crucial. We look for senior talent who have a proven track record of understanding and meeting customer expectations, driving initiatives that enhance customer satisfaction.
· Integrity and Transparency:
o Ethical conduct, honesty, and openness are paramount in all our business dealings. Senior leaders are expected to uphold these principles, ensuring trust and integrity govern their actions and decisions.
· Adaptability and Resilience:
o The ability to adapt to changing market dynamics and overcome challenges is vital. We value senior talent who demonstrate resilience, have the flexibility to navigate uncertainties, and can lead their teams through transformation effectively.
Values Less Aligned with Our Needs
· Individualism Over Team Success:
o While individual achievements are recognised, prioritising personal success over team goals is not in line with our collaborative culture.
· Resistance to Change:
o In a fast-evolving tech landscape, being resistant to change and new technologies can hinder progress and innovation.
· Short-term Thinking:
o We encourage individuals to adopt a strategic mindset, considering the broader implications and consequences of their actions on our organisation’s future trajectory and goals.
· Risk Aversion:
o Being overly cautious and avoiding risks can limit growth and innovation. We seek leaders who are calculated risk-takers, driving progress while managing potential downsides.
· Top-Down Management Style:
o A hierarchical approach to leadership that limits open communication and employee empowerment does not fit our collaborative and inclusive work environment.