Hankyu staff using the Passenger Assistance platform.(staff using app)

Transreport Launches Passenger Assistance Web with Hankyu Railway to Empower Accessible Rail Travel in Japan

Press Releases
24 APRIL 2025 4 MIN READ

Transreport Japan K.K today launches Passenger Assistance Web, an accessible web-based assistance request application, available at Hankyu Railway Stations across Japan. The new platform allows passengers to arrange, review, and modify assistance requests easily, at any time, via smartphone or desktop.

A woman with a ponytail and a man who is a wheelchair user in front of a glowing sunrise and background of mountains and trees. The man is pointing to something out of frame, and the image conveys travel and adventure.

Driving Accessibility Forward: Transreport Partners with Hankyu to Launch Passenger Assistance Web in 2025

Press Releases
5 FEBRUARY 2025 4 MIN READ

Transreport, a leading innovator in travel accessibility technology, is pleased to announce the upcoming launch of the web application Passenger Assistance in Japan in Spring 2025, in partnership with Hankyu Corporation (hereinafter, Hankyu). Passenger Assistance Web allows passengers to communicate their access needs ahead of their journeys. By creating a single profile, passengers can choose to store their access needs for future journeys. As the first railway operator in Japan to introduce this platform, Hankyu is working closely with Transreport to enhance accessibility and provide a more inclusive travel experience for all passengers.

Image of a tablet, desktop and mobile. The tablet shows the Resource tab on the web platform, the desktop shows the Home tab and the mobile shows the Staff mobile app.

Transreport to Launch Cutting-Edge Accessibility Technology for Aviation at East Midlands Airport

Press Releases
16 JANUARY 2025 3 MIN READ

Transreport, a pioneering technology company specialising in inclusive travel solutions, is launching its groundbreaking Passenger Assistance technology with East Midlands Airport (EMA). Following an impactful partnership since May 2024, Transreport will deploy its staff-side technology with EMA in 2025, transforming travel experiences for millions of Disabled and older passengers, as well as anyone with access needs, travelling through the airport.