Transreport For Aviation: Technology-Driven Efficiency For A More Inclusive Travel Experience

Optimise travel experiences with our integrated back-end system and intuitive app to refine airport operations.

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Passenger Assistance

Our Passenger Assistance technology isn’t just for rail stations; airports and their staff can also benefit from the many functionalities our technology offers to streamline both the handling and execution of assistance requests.

The Passenger Assistance web platform acts as a centralised hub for all assistance requests, staff schedules and performance reporting. It enables its users to receive real-time status updates on all accessibility assistance operations and facilitates an effective approach to managing the staff carrying out these requests.

The Staff Mobile App offers frontline staff at airports an intuitive tool to relay status updates on their assigned assistance requests back to management, as well as acting as a repository for detailed information surrounding individual access need requirements. As a result, frontline staff will always be well-equipped to deal with any PRM or assistance requests they are assigned, no matter the accessibility accommodations required by the passenger.

Collectively, these systems and their features promote an efficient and streamlined approach to accessibility assistance in airports – ensuring that airports comply with the CAA framework, benefitting both passengers and staff alike.

A computer desktop screen, a computer tablet, and a mobile phone all slightly overlapping. The computer desktop screen showing the Passenger Assistance Staff Web Platform's main dashboard; the computer tablet shows an analytics and reporting dashboard; and the mobile phone shows the Passenger Assistance Staff App login page.
A computer desktop screen, a computer tablet, and a mobile phone all slightly overlapping. The computer desktop screen showing the Passenger Assistance Staff Web Platform's main dashboard; the computer tablet shows an analytics and reporting dashboard; and the mobile phone shows the Passenger Assistance Staff App login page.

Passenger Assistance

Our Passenger Assistance technology isn’t just for rail stations; airports and their staff can also benefit from the many functionalities our technology offers to streamline both the handling and execution of assistance requests.

The Passenger Assistance web platform acts as a centralised hub for all assistance requests, staff schedules and performance reporting. It enables its users to receive real-time status updates on all accessibility assistance operations and facilitates an effective approach to managing the staff carrying out these requests.

The Staff Mobile App offers frontline staff at airports an intuitive tool to relay status updates on their assigned assistance requests back to management, as well as acting as a repository for detailed information surrounding individual access need requirements. As a result, frontline staff will always be well-equipped to deal with any PRM or assistance requests they are assigned, no matter the accessibility accommodations required by the passenger.

Collectively, these systems and their features promote an efficient and streamlined approach to accessibility assistance in airports – ensuring that airports comply with the CAA framework, benefitting both passengers and staff alike.

Airport Accessibility Audit

Is your airport committed to providing inclusive services for disabled and older passengers? Get our accessibility audit to find out how you can improve your accessibility for disabled passengers, and improve internal efficiency and processes, at your airport.

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