Streamline and simplify your assistance request processes with a technology solution that seamlessly integrates into your existing tech-stack while enhancing oversight and control over daily operations.
Multi-modal technology solution designed for train operating companies to simplify and standardise the process of handling assistance and access need requests.
Enhanced operational oversight and control with a centralised real-time dashboard offering granular data overview and insights.
Detailed overview and clear visibility of requested, on-going and completed assistance requests; including access need requirements.
Intuitive staff app for frontline workers enabling on-the-go access to relevant and necessary information concerning upcoming and on-going assistance requests.
Comprehensive audit carried out by a trained auditor and an individual with lived experience.
Offers first-hand perspective into how passengers experience assistance at your airport.
Test procedures such as check-in, security and boarding.
Highlights accessibility barriers and suggests improvements and solutions to identified issues.
Transforming Accessible Travel in Aviation at East Midlands Airport
We have partnered with East Midlands Airport to empower passengers to fly with confidence and ease. Using our accessibility technology, Passenger Assistance, East Midlands is able to streamline and standardise its processes for access need requests and offer efficient and effective assistance to its customers, all while reducing overall costs.