Streamline and simplify your assistance request processes with a technology solution that seamlessly integrates into your existing tech-stack while enhancing oversight and control over daily operations.
- Multi-modal technology solution designed for train operating companies to simplify and standardise the process of handling assistance and access need requests.
- Enhanced operational oversight and control with a centralised real-time dashboard offering granular data overview and insights.
- Detailed overview and clear visibility of requested, on-going and completed assistance requests; including access need requirements.
- Intuitive staff app for frontline workers enabling on-the-go access to relevant and necessary information concerning upcoming and on-going assistance requests.
Are you unsure about how accessible your airport is? Do you want to know how your current processes for assistance and access need requests stands up against industry standards? Then get in touch for our free aviation accessibility audit.
Comprehensive audit carried out by a trained auditor and an individual with lived experience.
Offers first-hand perspective into how passengers experience assistance at your airport.
Test procedures such as check-in, security and boarding.
Highlights accessibility barriers and suggests improvements and solutions to identified issues.