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Streamline and simplify your assistance request processes with a technology solution that seamlessly integrates into your existing tech-stack while enhancing oversight and control over daily operations.

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  • Multi-modal technology solution designed for train operating companies to simplify and standardise the process of handling assistance and access need requests.

  • Enhanced operational oversight and control with a centralised real-time dashboard offering granular data overview and insights.

  • Detailed overview and clear visibility of requested, on-going and completed assistance requests; including access need requirements.

  • Intuitive staff app for frontline workers enabling on-the-go access to relevant and necessary information concerning upcoming and on-going assistance requests.

  • The Rail Resource Management System gives managers greater control with the ability to allocate, deploy and schedule entire teams of staff.

  • A white sign on a black background reading Euston from the Euston train station.

    Redefining Accessible Travel at Euston Station

    Collaborating with Euston station, we implemented our Passenger Assistance technology to modernise and digitise the existing assistance process and systems. Read our case study to see how Euston increased customer satisfaction and improved employee efficiency with Passenger Assistance.
  • West Midlands Trains logo

    West Midlands Trains

    By adopting our SQR system technology, West Midlands Trains were able to digitise and centralise all of their separate reporting systems, and as a result saw a 30% increase in rectifications and reduced costs. Read our case study to see the other benefits West Midlands achieved with our SQR system.