2024 Midpoint Roundup
2024 is flying by and we have been reflecting on Transreport’s 2024 achievements.
2023 was a big year for Transreport and our Passenger Assistance technology. We attended lots of events including Naidex, Aviation Business Middle East, The Future of Air Mobility, G7 Summit, and the Passenger Experience Conference. We sponsored the Great Transport Debate and were finalists in the Apple Design Awards. We announced our partnership with Hankyu Corporation, which marked the expansion of our Passenger Assistance technology into Japan.
2023 was a big year for Transreport - 2024 is proving to be even bigger. Let’s explore what this year has looked like so far…
Investment for End-User Impact
Transreport received investment led by Puma Private Equity and Pembroke VCT, for our Passenger Assistance technology.
This investment has accelerated our expansion into the aviation sector, as well as facilitating our establishment in both the Japanese market and the Middle East.
This is an incredibly exciting time for our technology and this funding will help us to connect geographies and transport modes for our end-users.
At Transreport, we believe public transport should be inclusive, and we are committed to dismantling barriers to shape more equitable travel experiences. This investment propels us towards this goal, bringing us closer to democratised public transport and door-to-door travel for all.

Aviation Partnership: Soaring to New Heights of Inclusion with East Midlands Airport
Continuing our expansion into aviation, we announced our partnership with East Midlands Airport.
Winners of the Business Disability Forum’s “Disability Smart Inclusive Customer Service Award”, East Midlands Airport is committed to ensuring accessibility for Disabled and older passengers. Their accessibility initiatives have been recognised by the Civil Aviation Authority.
We are incredibly excited to collaborate with EMA, and for the impact the integration of our Passenger Assistance technology will have on customer experience.

Transreport Takes Flight: Expanding Accessible Travel to the Middle East
We expanded the reach of our Passenger Assistance technology into the Middle East.

The UAE is a central international travel hub, renowned as a leader in technology and innovation. Its flourishing digital economy exists in tandem with a commitment to sustainability initiatives, demonstrating a tech-driven approach to creating better futures.
This relationship marks a huge milestone for our Passenger Assistance technology, and our mission to create multimodal accessible travel on a global scale.
As we continue to connect journeys and geographies for a unified travel experience, our technology aligns with government initiatives in the UAE to empower Disabled people and foster greater inclusion. We are excited to launch in this key market; with the UAE sharing our vision of equitable travel for all.
Japanese Rail: Fostering International Inclusion
Continuing our partnership with Hankyu Corporation, we launched our Passenger Assistance technology in Japanese rail.
Transreport is the first foreign scale-up company to partner with Hankyu in its 117-year history. Japan’s rail network is a global leader, renowned for its high standards of excellence in customer service.
The launch of our technology in Japan is a huge touchpoint for our technology, and our journey to shape more inclusive travel experiences for Disabled and older people on an international scale.
.jpeg)
Dr Amy Kavanagh: Chair of Transreport’s Accessibility Panel
Dr Amy Kavanagh became Chair of our Accessibility Panel. Amy is an award-winning disability, consultant, activist and campaigner. She uses social media to share her lived experience navigating the world as a blind Londoner alongside her Guide Dog Ava.
Amy has recently become a mother and believes in the need for greater representation and discussion of disabled parenthood. Amy is committed to celebrating disability, mobility aids and encouraging others to learn about the social model of disability.
To read Amy’s recent blog post, visit the following link: https://tinyurl.com/8ynhn6sx
.jpg)
Events
Our team has attended a wide range of events this year including…
Naidex
Transreport’s very own Accessibility & Inclusion Manager, Emma Partlow, participated in the main stage panel discussion “What makes the perfect accessible getaway?”
Emma discussed her lived experience of travelling with her assistance dog Luna, engaging with the panel on the importance of embedding accessibility in all areas of the travel and transport industries.
You can watch the full video here: https://www.youtube.com/watch?v=xaB6O9XPvvE&t=9s
We also went live from Naidex with some very special guests: Isaac Harvey, MBE, and Nick Wilson, also known as the Disabled Adventurer.
You can watch the full livestream on our Instagram grid by visiting the following link: https://www.instagram.com/p/C40jcUihQHm/

Scale to Dubai Trade Mission 2024
We attended Grow London Global’s Scale to Dubai Trade Mission. Dubai has a booming start-up and scale-up culture.
Continuing our collaboration with the Middle East, we were thrilled to meet the people behind some fantastic scale-ups in fintech and sustainability.
Sustainability and accessibility go hand in hand, with initiatives in these areas imperative to future-proof society for everyone.
SusHi Tech
We were thrilled to attend SusHi Tech, the largest startup event in Asia for organisations expanding into Japan. Transreport was part of the British Embassy booth and it was brilliant to celebrate the position of technology in creating social change.
.jpg)
IATA
It was brilliant to attend International Air Transport Association (IATA) Annual General Meeting. The conference, hosted in Dubai and sponsored by Emirates, brought together 1,500 global aviation representatives to discuss pressing topics in the industry.
Sustainability was high priority. As we continue to expand our Passenger Assistance technology into the Middle East, it was fantastic to spark conversations around the intersection between accessibility and sustainability; and the role innovation plays in future society.
.png)
Science and Innovation Banquet
During London Tech Week, we were invited to attend the Science and Innovation Banquet at Mansion House. Transreport’s COO Waleed Ahmed met Sadiq Khan and it was brilliant to connect on technology’s role in increasing efficiency and empowering businesses globally to provide accessible travel experiences.

Arabian Travel Market
We attended the leading travel exhibition in the Middle East, the Arabian Travel Market. It was brilliant to experience the shared passion for travel accessibility, and to connect with Dubai Airports CEO Paul Griffiths on how this is being embedded into the design on Dubai’s next generation airport Al Maktoum International.

SelectUSA Trade Mission
It was fantastic to meet with everyone at the SelectUSA Investment Summit, the prestigious event that facilitates business expansion into the US.
The event was the biggest it has been, bringing together over 5,000 representatives from 96 global markets. Waleed connected with Jenny Lay-Flurrie, Microsoft’s Chief Accessibility Officer to discuss their shared commitment to accessible technology.

.jpg)
.jpg)
RISE Equality, Diversity & Inclusion Award
Transreport won the Equality, Diversity & Inclusion (EDI) Award at the Railway Industry Association RISE Awards 2024.
This prestigious award recognises a company demonstrating leadership in embedding equality, diversity and inclusion, both company-wide and across the rail industry.
Our Passenger Assistance technology is designed to shape equitable travel experiences for Disabled and older people. Integrated across the rail industry in Great Britain, its purpose is to streamline assistance processes through automation, efficiency, and transparency.
At its core, our technology is about connection and inclusion; and we believe inclusion starts at home. At Transreport, we are proud to be a Disability Confident employer. We are committed to hiring candidates with lived experience expertise, ensuring disabled representation in our senior teams, and cultivating a diverse work culture where everyone is valued and can thrive.
Our motivation is the impact of our technology, with inclusion being the ultimate reward. We are deeply moved by this award and it is brilliant to receive external recognition for our EDI initiatives.

.jpg)
Looking Ahead
The above is just a snapshot of the year so far.
As we continue to expand Transreport’s presence in the global market, we will continue to strive for our goal of accessible travel for each and every passenger.