2024 was a landmark year for Transreport, marked by groundbreaking progress expanding our technology into new industries and markets worldwide.
We are taking a moment to reflect on the transformative impact of the past year, as well as what to expect from Transreport in 2025 as we continue to accelerate our global expansion and create more inclusive experiences for all.
Investment and Strategic Growth
In January 2024, we secured investment led by Puma Growth Partners and Pembroke VCT, accelerating our expansion into the aviation sector and the Japanese market, as well as facilitating significant progress towards our entry in the Middle East. This funding has been instrumental in connecting geographies and transport modes worldwide, bringing us closer to our goal of inclusive travel experiences for all.
Our collaboration with East Midlands Airport (EMA) marked a significant milestone in the expansion of our Passenger Assistance technology to the aviation industry. EMA’s commitment to accessibility has been formally recognised by the Civil Aviation Authority, and together, we are enhancing the experiences of Disabled and older passengers, as well as anyone with access needs, travelling through this major UK airport.
Accelerated Global Expansion
We launched our technology with Hankyu Corporation, renowned for its high standards of customer service excellence. Our ongoing initiatives in Japanese rail will enhance accessible transport services for millions of passengers in the region.
We also announced our entry into the Middle East, a central international travel hub renowned for its technological innovation and commitment to sustainability. Our technology is poised to transform accessible travel in this key market, aligning with the UAE’s Tourism Strategy 2030.
Senior Leadership Appointments
We strengthened our Senior Leadership Team with powerhouses in the travel, transport and technology sectors to drive continued innovation and growth.
“Transreport started on rail, but we’re going further now, into air and beyond. But why stop there?” - Daniel Beutler, Chairman
Accolades and Recognitions
Reflecting our rapid global growth, Transreport was named number 20 on Tussell’s Tech200 register of the fastest-growing technology companies in the public sector.
We were delighted to then win the Equality, Diversity & Inclusion (EDI) Award at the Railway Industry Association RISE Awards 2024. This prestigious award recognises a company demonstrating leadership in embedding equality, diversity and inclusion, both company-wide and across the rail industry; and underscores our commitment to creating inclusive solutions that address the real-world challenges faced by Disabled and older passengers, and anyone with access needs.
We were awarded the Public Sector Special Award in “Visionary Public Procurement” at the Startup Ecosystem Stars (SES) Awards. This moving recognition from the Innovation Procurement Empowerment Centre (IPEC) celebrates our pioneering work in public sector innovation and underscores our commitment to transforming accessible travel worldwide through our technology.
Our CEO and Founder, Jay Shen, was awarded the Managing Director of the Year Award at the SME News Awards for Best Passenger Assistance Solutions, reflecting our broader business impact and leadership in accessibility technology.
Our motivation is the impact of our innovation, with inclusion being the ultimate reward. We are deeply moved to receive external recognition for the impact of both our technology and EDI initiatives.
In addition to this, Puma Growth Partners won Most Impactful Investment at the Growth Investor Awards for their work with Transreport, highlighting the incredible progress we have made together – from expanding into new sectors to amplifying our impact across the industry. The investment and support from Puma Growth Partners has empowered us to continue to grow, innovate, and accelerate our mission of making travel more accessible and inclusive for all.
Leadership Recognition
We are immensely proud of our Director of Consumer Engagement and Policy, Emma Partlow, who was named one of the most influential Disabled people in the 2024 Disability Power 100. Emma’s dedication to transforming accessible travel and tourism is instrumental in driving our mission forward, transforming consumer experience on a global scale.
As we move into 2025, Transreport remains steadfast in our commitment to transforming travel accessibility and setting a new benchmark for inclusion worldwide.
New Initiatives
Through initiatives like our recently announced Community Network, we will further increase collaboration with the Disabled community, ensuring our solutions continue to address real user needs.
Our Community Network enhances feedback loops, ensuring lived experience expertise remains central to our mission of democratising travel worldwide. Members will be invited to participate in numerous formats including webinars, workshops and focus groups, underlining our commitment to co-designing solutions with our end-users.
This collaborative approach integrates real user insights, enhancing value for both our end-users and industry partners by optimising accessibility and ensuring our technology is sticky and scalable to efficiently address the needs of diverse markets.
New Industries
Building on our momentum in rail and aviation, we will expand our solutions to new sectors, working closely with our industry partners to create more inclusive experiences for all.
