Passenger Assistance Resource Management System
Improve efficiency through streamlined processes and centralised data
Contact usImprove Efficiency
We understand the significant demands in providing accessibility and assistance to passengers – especially at locations with high footfall - which is why we have designed a suite of advanced features that complement our existing Passenger Assistance technology, to help both streamline internal processes and make the most out of your resources.
One key functionality of our Resource Management System is the ability to establish daily shifts schedules, which allows managers to effectively and appropriately allocate staff members to ensure that assistance requests are handled promptly and efficiently. But what truly sets our system apart is its unique capability to assign assistance requests directly to shifts, rather than individuals. This affords a great deal of flexibility and efficiency to managers, meaning that staff changes will never affect booked assistance requests, and it is this adaptability that ensures a consistent high level of service is provided to passengers.
Through these functionalities, managers can optimise staff availability, reduce the strain on internal resources during peak periods, and ensure that all assistance services are consistently delivered at the highest standard.
Centralise Data
Our Passenger Assistance Resource Management System not only optimises efficiency and resource allocation, but also offers features aimed at centralising crucial data – resulting in a comprehensive overview of all internal operations, enabling informed decision-making and actionable data-driven insights.
With our system, all assistance requests, shift schedules & assignments, and operational data are stored in one centralised platform. This approach simplifies reporting, tracking and analysis, which provides managers with valuable insights into team – and location – performance.
Improve Efficiency
We understand the significant demands in providing accessibility and assistance to passengers – especially at locations with high footfall - which is why we have designed a suite of advanced features that complement our existing Passenger Assistance technology, to help both streamline internal processes and make the most out of your resources.
One key functionality of our Resource Management System is the ability to establish daily shifts schedules, which allows managers to effectively and appropriately allocate staff members to ensure that assistance requests are handled promptly and efficiently. But what truly sets our system apart is its unique capability to assign assistance requests directly to shifts, rather than individuals. This affords a great deal of flexibility and efficiency to managers, meaning that staff changes will never affect booked assistance requests, and it is this adaptability that ensures a consistent high level of service is provided to passengers.
Through these functionalities, managers can optimise staff availability, reduce the strain on internal resources during peak periods, and ensure that all assistance services are consistently delivered at the highest standard.
Centralise Data
Our Passenger Assistance Resource Management System not only optimises efficiency and resource allocation, but also offers features aimed at centralising crucial data – resulting in a comprehensive overview of all internal operations, enabling informed decision-making and actionable data-driven insights.
With our system, all assistance requests, shift schedules & assignments, and operational data are stored in one centralised platform. This approach simplifies reporting, tracking and analysis, which provides managers with valuable insights into team – and location – performance.